Occassionally we will randomly select an order for a security check if this happens you will receive an email from our order processing team requesting further documentation to be provided.
You will be asked to provide a copy of your official identification this can be your passport, drivers licence or country identification card.
You will also be asked to provide a copy of the front of the payment card used to make your payment however we do not require the full card to be shown see the example below of what is required:
ONLY FIRST 6 NUMBERS MUST SHOW
DO NOT SEND FULL NUMBER
VALID FROM / EXPIRY DATES CAN BE HIDDEN
CARD HOLDERS NAME MUST BE SHOWN
As soon as your security information is provided we will verify your details and proceed to have your order processed without any further delays.If you do not supply this information within 7 days we will automatically cancel your order and issue a full refund to the payment card.
If you fail to comply with our security check request it will be assumed that your transaction was an attempted fraud and you will be permantently banned from Buckled.eu.
The reason for these checks are to reduce the amount of fraudulent payments received at our store. By preventing fraudulent payments we are able to keep our prices low and provide a safe shopping environment for all of our customers.
We thank you for your prompt co-operation if you are selected for a security check.