PLEASE ALLOW 21 DAYS FROM SHIPPING DATE BEFORE CONTACTING US ABOUT AN ORDER NOT DELIVERED
All orders from our Spanish warehouse are shipped by your chosen shipping method at 10:00h Monday – Friday except spanish public holidays.
All orders from our NL warehouse are shipped by your selected shipping method at 12.00h Monday - Friday except Netherlands public holidays.
Airmail shipments do not require a signiture and will be delivered to your specified delivery address the same way a letter would be delivered to your address by your local postal network.
Shipping time guides:
Shipping times will vary from country to country but a guide to shipping times from day of shipping until arrival is shown below
Countries wihin EU 5 - 10 days from day of shipping*
Countries outside the EU 14 - 21 days from day of shipping*
*Please remember these times are only an estimate and shipping time can be less or longer than times shown on many occasions an order can arrive 3 weeks after shipping to EU countries and more than 1 month for countries outside the EU..
From Monday November 7 2016 we are able to offer tracked and tracked with insurance shipping. Please select the shipping method that best suits your requirements. The shipping options listed below are now available:
Airmail €4.99 - Airmail is standard post the same way you would receive a letter to your delivery address, no signature is required. Please note that ALL airmail shipments are shipped at buyers own risk and under no circumstances will any compensation or reship take place for orders not delivered safely.
Tracked Shipping €14.99 - Tracked shipping is a method of shipping where you will be sent a tracking number once your order has been shipped so that you can follow the progress of your order in the postal network. Please note that ALL tracked shipments are shipped at buyers own risk and under no circumstances will any compensation or reship take place for orders not delivered safely. It should also be noted that tracked shipping does not mean your order will be delivered any faster than standard shipping, normally tracked shipping will arrive in the same time as an airmail package.
Tracked Insured Shipping €29.99 - Tracked Insured Shipping is a method of shipping where you will be sent a tracking number once your order has been shipped so that you can follow the progress of your order in the postal network. If after 21 days from day of shipping your order has not been delivered safely contact us and after confirming with the post office we will resend your order completely free of charge by Airmail. Please note we will only offer one free reship of any order under this guarantee which will ne shipped by Airmail with no tracking or insuance. It should also be noted that tracked insured shipping does not mean your order will be delivered any faster than standard shipping, normally tracked shipping will arrive in the same time as an airmail package.Insured shipping is not possible to high risk countries listed below or any country outsdie the EU. We also only offer insured shipping to orders of maximum value €750
High Risk Countries:
Due to increased amounts of orders being lost in transit to a small amount of countries we have created a list of countries where customers buy at their own risk and no compensation or reship will be offered under any circumstances. All orders shipped to high risk countries must be paid by Bitcoin, no other payment option is offered.